FA​Q's

Some frequently asked questions ​and their answers below

How long to personalise my order?

All personalisation is done by-hand in our London Studio.

We can complete & dispatch your order within 3 working days.

Times may vary during busy periods, such as Christmas.

Can I add a gift note?

We love adding a personal touch to parcels, such as message.

Our gift ​notes are printed & included inside the parcel.

Do you offer gift wrappi​ng?

All our orders are lovingly wrapped in our stylish, eco-friendly ​packaging.

Do you include a receipt?

No. Our parcels arrive on your doorstep ready to be opened & enjoyed! ​You will receive an order confirmation via email.

Can I change my delivery address ​once my order has been placed?

Yes. However, time is of the essence! Please let us know ASAP.

We aim ​to post your parcel quickly, once your items have been dispatched we ​cannot offer any changes or refunds.

Can I make changes, cancel or ​return my order?

No. All our items are lovingly made-to-order & unique to you.

Therefore,​ we cannot offer any cancellations, amendments or refunds.​

Do you ship internationally?

Unfortunately, at the moment we don't offer international shipping.

Ca​n't find an answer?

Get in touch, at hello@postagift.uk

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@postagiftuk

© 2023 Coastry Limited trading as Post a Gift UK